School of Information 622
Covers the key concepts of evaluation and a variety of methods used to determine the goals of a system or service, performs organizational analysis, assesses task/technology or service fit, determines ease of learning of new or existing services or systems, determines ease of use, assesses aspects of performance (including information retrieval), and evaluates the success in accomplishing the user/organizational goals. Methods include observation, survey, interviews, performance analysis, evaluation in the design/iteration cycle, usability tests, and assessment of systems in use.
Program Year
P1
P2
P3
School
Course Number
School of Information 622
Course Name
Needs Assessment and Usability Evaluation
Practice Area / Category
Credits
4